HP Takes Swift Action for Battery Replacement Program
The safety and well-being of our customers is the top priority of HP. Recently, we learned that certain batteries provided by one of our suppliers have potential safety concerns. In response, we are taking immediate action to address this issue through a voluntary recall and replacement program.
The reason for this program is that the affected batteries have a risk of overheating, which could potentially cause burns or fires. Hence, we advise all customers who purchased certain HP notebook computers and mobile workstations between December 2015 and April 2018 to check whether their batteries are affected or not.
To facilitate easy identification of the model numbers, we have provided a dedicated webpage where customers can find out about the battery replacement program. Users can click here to check if their product is included in the list of affected models. In case your laptop is affected, you would need to follow the instructions provided on the webpage to help facilitate in the replacement process of the battery.
Under this program, we are offering a free battery replacement service to all users who have purchased the affected HP notebook computers and mobile workstations that are equipped with the defective batteries.
We acknowledge that such news can be unsettling for customers who own HP devices. However, we assure our customers that we are taking swift action on this matter to ensure their safety and the safety of their devices.
HP wants to highlight that the recall and replacement program is voluntary. If you are experiencing no issues with your battery, there is no need to take any action. However, we would advise all customers who own one of the affected models to take advantage of the program and replace their batteries as a precaution.
At HP, our team is working hard to keep our customers happy and satisfied by providing them with an optimum level of service. This recall and replacement program marks our commitment to ensuring the safety of all our customers and gives them peace of mind.
In conclusion, HP is taking responsibility and stepping up by introducing a battery replacement program. The safety of our customers is crucial, and we will go above and beyond to ensure they are protected, even if it means voluntarily recalling and replacing batteries. We are confident that this action will address the safety concerns we have identified and rebuild customer confidence in our products. Hence, we humbly request all our customers to take part in this safety program and get their batteries replaced to ensure the safety of their devices.